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Your data

A summary of how Vex handles data. The Privacy Policy is the full, binding version.

  • Vex only stores what it needs to run tickets, logs and answers.
  • The dashboard never receives your Discord password. Data is never sold, and there is no advertising or tracking.
  • Conversations with Vex and Vex's memory are deleted after 30 days.
  • Support tickets, including forms, files and transcripts, are deleted 12 months after they close.
  • All data about a server is deleted 30 days after Vex is removed from it.
  • To get a copy of your data or have it deleted, open a ticket in the Support Server or email [email protected].
Still stuck? Ask in the Support Server and Vertx will help you out.