Terms of Service
1. Acceptance of These Terms
1.1These Terms of Service (the "Terms") are a legal agreement between you and me, the lead developer of Vertx. Vertx is an independent, unincorporated project that I run ("Vertx", "I", "me" or "my"). These Terms govern your access to and use of the Services.
1.2By adding Vex to a Discord server, interacting with Vex, or accessing or using any part of the Services, you confirm that you have read and agree to these Terms, the Privacy Policy and the Usage Policy (together, the "Policies"). If you do not agree, you must not use the Services.
1.3The Privacy Policy and the Usage Policy form part of these Terms. If they conflict, these Terms take priority, except that the Privacy Policy takes priority on matters concerning personal data.
2. Definitions
2.1"Services" means the Vex application for Discord (the "Bot"), including its support ticket, logging and assistant features; the website at vertx.info and its subdomains, including the dashboard and the documentation at docs.vertx.info; the official Vertx support server on Discord (the "Support Server"); and any related features, content or communications I provide.
2.2"User", "you" or "your" means any person who accesses or uses the Services.
2.3"User Content" means any text, message, file, image, link, profile information or other material that a User submits, uploads, posts or sends through the Services.
2.4"Vex" means the Bot and its automated assistant, including its artificial intelligence features.
2.5"Server Administrator" means a person who adds Vex to a Discord server or manages its settings or permissions there, including through the dashboard.
3. Eligibility
3.1You must be at least 13 years old, or the minimum age required in your country to consent to the processing of personal data, whichever is higher.
3.2If you are under the age of legal adulthood in your country, you confirm that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
3.3I will stop providing the Services to people who do not meet these requirements, and delete the related personal data in line with the Privacy Policy.
3.4You may not use the Services if you have previously been permanently banned from them, or if applicable law prohibits you from receiving them.
4. Discord Accounts and Server Administrators
4.1You use the Services through your Discord account. You are responsible for keeping your Discord account secure and for all activity on it.
4.2Server Administrators are responsible for how Vex is set up in their server, including its permissions and enabled features, and for telling their members that Vex is used there.
4.3Server Administrators may not set up or use Vex in a way that breaks these Policies, Discord's Terms of Service or Community Guidelines, or applicable law.
4.4You may not give false information in support requests, or use another person's account.
4.5I will never ask for your password, and neither will anyone helping me. Treat any such request as fraud and report it.
5. Your Content
5.1You keep all ownership rights in your User Content.
5.2By submitting User Content, you give me a worldwide, non-exclusive, royalty-free, non-transferable licence to host, store, copy, process, transmit and display it, and to let my service providers do so on my behalf, only as needed to run, secure, maintain and improve the Services. This licence ends when the User Content is deleted from the Services, except for copies kept in backups or required by law for a limited time, and copies that other Users have kept through the features of the Services.
5.3You confirm that you have all the rights needed to submit your User Content, and that it does not infringe anyone else's rights or break any law or the Policies.
5.4I do not endorse User Content and I am not responsible for it. I may monitor, review, restrict or remove User Content at my discretion, but I am not obliged to.
6. Feedback
6.1Any suggestion, idea or other feedback you give me about the Services ("Feedback") is given voluntarily. I may use, change and build on Feedback for any purpose, without restriction, credit or payment to you, and Feedback is not treated as confidential.
7. Acceptable Use
7.1Your use of the Services is subject to the Usage Policy.
7.2You may not use the Services in any way that breaks applicable law, infringes the rights of others, or interferes with the running or security of the Services.
8. Automated Systems and Artificial Intelligence
8.1The Services use automated systems, including Vex, which may analyse User Content to give help and to detect and act on breaches of the Policies.
8.2Answers from Vex are for general information only, may be inaccurate or incomplete, and are not professional, legal, financial or other advice. They do not replace official announcements from me.
8.3Automated actions can be reviewed and reversed. You may contest them as described in Section 11.
9. Development Status
9.1The Services are under active development and testing. Features may be added, changed, paused or removed at any time, with or without notice.
9.2I do not guarantee the availability or preservation of any data or User Content. You are responsible for keeping your own copies of anything you want to keep.
10. Fees
10.1The Services are currently free of charge.
10.2Vertx Premium is planned. Before you can buy any paid feature, its price and terms will be shown to you, and the Right of Withdrawal page explains your cancellation rights. You will never be charged without your prior, express consent.
10.3I will never ask you to pay me or anyone else directly through Discord messages. Treat any such request as fraud.
11. Suspension, Termination and Appeals
11.1You may stop using the Services at any time, and a Server Administrator may remove Vex from their server at any time. You may also ask me to delete your personal data, as described in the Privacy Policy.
11.2I may restrict, suspend or close your access to all or part of the Services, with or without notice, if I reasonably believe you have broken the Policies, that your conduct creates a risk or harm to other Users, to Vertx or to others, or where the law requires it.
11.3You may contest an enforcement action by opening a support ticket in the Support Server. I review appeals in good faith, and my decision after review is final, to the extent the law allows.
11.4When your access ends, your right to use the Services ends immediately, and your personal data is handled in line with the Privacy Policy.
11.5Sections 5.3, 5.4, 6, 8.2, 12, 13, 14, 15, 16 and 18, and any other provision that by its nature should continue, remain in effect after these Terms end.
12. Intellectual Property
12.1The Services, including the Vertx and Vex names, logo, designs, software and related materials, but excluding User Content and the third-party software listed on the Licenses page, belong to me and are protected by intellectual property laws.
12.2These Terms do not give you any right to use the Vertx or Vex names, logo or other brand features without my prior written permission.
13. Third-Party Services
13.1The Services work with and rely on third-party services, including Discord. Your use of those services is governed by their own terms and policies, and I am not responsible for them.
14. Disclaimer of Warranties
14.1To the fullest extent permitted by law, the Services are provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory. This includes any warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or uninterrupted or error-free operation.
15. Limitation of Liability
15.1To the fullest extent permitted by law, I am not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of data, profits, revenue or goodwill, arising from or connected with the Services.
15.2To the fullest extent permitted by law, my total liability for all claims relating to the Services is limited to the greater of (a) the amounts you paid me for the Services in the twelve months before the claim, or (b) US$100.
15.3Nothing in these Terms excludes or limits any liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, or for fraud.
16. Indemnity
16.1To the extent permitted by law, you agree to indemnify and hold me harmless from any claims, losses, liabilities, damages and costs, including reasonable legal fees, arising from your User Content, your use of the Services, or your breach of the Policies, any law or anyone's rights.
17. Changes to These Terms
17.1I may update these Terms from time to time. Material changes are announced in the Support Server's updates channel before they take effect. Other changes take effect when published, as shown by the "Last Updated" date.
17.2By continuing to use the Services after updated Terms take effect, you accept them. If you do not accept them, you must stop using the Services.
18. General
18.1Governing Law. These Terms are governed by the laws of Uruguay, without regard to conflict-of-law rules, except where mandatory consumer protection laws of your country of residence provide otherwise.
18.2Disputes. Please raise any dispute about these Terms with me first through a support ticket, so we can try to resolve it in good faith. Disputes that cannot be resolved this way will be handled by the competent courts of Uruguay, subject to any mandatory rights you have under applicable law.
18.3Severability. If any part of these Terms is found invalid or unenforceable, it will be enforced as far as possible, and the rest of these Terms will remain in full effect.
18.4No Waiver. If I do not enforce a right or provision, that does not mean I have given it up.
18.5Transfer. You may not transfer these Terms without my prior written consent. I may transfer these Terms if Vertx, or the part of it these Terms relate to, is transferred to someone else.
18.6Events Beyond My Control. I am not liable for any failure or delay caused by events beyond my reasonable control.
18.7Entire Agreement. These Terms and the Policies are the entire agreement between you and me about the Services and replace any earlier agreements on that subject.
18.8Language. These Terms are written in English. Any translation is for convenience only, and the English version applies.
18.9Notices. I may send you notices through the Services, the Support Server or Discord direct messages.
19. Contact
19.1You can send me questions about these Terms through a support ticket in the Support Server or by email to [email protected].